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Terms and Conditions

General Terms and Conditions

Please read these General Terms and Conditions and the Specific Terms and Conditions outlined below very carefully as they affect your use of the Website, any goods or services offered through the Website and set out your rights and obligations as a Customer.

1. Definitions of terms

In these General and Specific Terms and Conditions the below terms shall have the following meanings:

“The company, our, we and us”

means “Ltd Companies by Sleek” operated by SLEEK TECHNOLOGY LTD (Company Number 13656521) registered at 4th Floor Office, 205 Regent Street, London, England, W1B 4HB, where applicable, its officers, employees and authorised agents.

“The site” or “Website”

refers to the website you were browsing (www.ltd-companies.co.uk) when you clicked on a link for these General and Specific Terms and Conditions

“Consumer”

shall have the meaning ascribed in section 12 of the Unfair contract Terms Act 1977.

“Our services”

means the company registration (incorporation) with Companies House service, accounting service and other auxiliary services.

2. Use of the Website

2.1 When visiting www.ltd-companies.co.uk and any secondary web pages that are part of the website, you are in full agreement with these General Terms and Conditions, along with any explicit or supplementary terms and
conditions that may be highlighted before you purchase any of our products, goods or services through this website.

2.2 Everything within this site and any material presented on our social media accounts is presented as information only. We do not provide legal advice. Consequently, you should seek advice and guidance from a trained professional should you require it, prior to relying on material on the website and/or before acquiring its available products, goods or services.

3. Hyperlinks to third-party services and websites

3.1 When using our site you may come across links, banners or buttons within the content that forward you to other websites and information from third-party companies or organisations. You are not obliged to use or purchase any products or services from these third parties. These links are merely provided for your knowledge and convenience. Inclusion of any link does not imply endorsement or approval by us of the linked site, its operator or its content. We are not responsible for the content of the linked sites and Our Terms and Conditions nor our Privacy Policy do not protect you from your personal use of those sites.

4. Changes to the website and our terms and conditions

4.1 We reserve the right at any time without notice to revise the content of the site (including the services offered by us) and our terms and conditions. Any changes to the terms and conditions will be posted on the site. Each time you access the site or purchase any products or services, it is your own obligation to track any alterations to the General Terms and Conditions and/or Specific Terms and Conditions, where applicable.

5. Exclusion and Limitations

5.1 We make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in the site. The information contained in the site may contain technical inaccuracies or typographical errors and is intended to be a general indication of our services only. Any implied terms including those as to quality, fitness for purpose, compliance with description or sample are excluded unless you deal as a consumer. If you do deal as a consumer these terms do not affect your statutory rights.

5.2 Except in claims relating to death or personal injury resulting from negligence or as otherwise prescribed by law our liability for any loss or damage (compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties) arising out of any single claim will be limited to the value of re-supplying the site or relevant services to you.

5.3 You agree that this limitation is reasonable having regard to the nature of the site and in particular given that when you purchase information or services through the site you will enter into a separate contract with us in each case.

5.4 Each of the provisions of this clause 5 shall be construed as a separate, and severable, provision of these terms and conditions.

6. Intellectual Property

6.1 Every feature on this website is the Intellectual Property (IP) of Sleek Technology LTD (unless supplied by a third party). These features include the Website’s copy, pictures, data, designs, models and any other material. Permission is granted to electronically copy and print in hard copy portions of the site solely in connection with the acquisition of goods or services through the site. Any other use of materials on the site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without our prior written permission is strictly prohibited.

7. Force Majeure

7.1 We shall not be liable to you for any breach of the terms and conditions or any failure to provide or delay in providing our services through the site resulting from any event or circumstance beyond our reasonable control including, without limitation, acts of God; accidents; strikes; acts of terrorism; fire; war; epidemic or breakdown of any communications, transmissions or software.

8. Your Privacy and Data Protection

8.1 We respect and value the privacy of everyone who visits this website and uses our services, and we will only collect and use personal data in ways that are described in our Privacy Policy, and in a way that is consistent with our obligations and your rights under the law, namely, The UK General Data Protection Regulation 2021 (UK GDPR) and Data Protection Act 2018 (DPA 2018).

8.2 Please see our Privacy Policy for detailed information on what personal data is collected, how it is used and stored, what lawful basis we use for processing your personal data, under what circumstances your personal data may be shared with third parties, how long this information is retained for, what are your rights as data subject and how to exercise those rights.

9. Terminating the use of the website

9.1 We reserve the right in our sole discretion to deny users access to the site or any part of the site without notice and to decline to provide the service to any user that is in breach of these terms and conditions.

10. Governing law and jurisdiction

10.1 These terms and conditions are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute arising in connection with these terms and conditions.

Specific Terms and Conditions
The following Specific Terms and Conditions apply to all trading that occurs through the LTD Companies by Sleek Website ” www.ltd-companies.co.uk ” and all secondary pages. Each of these clauses must be carefully reviewed and acknowledged in accordance with the above General Terms and Conditions which relate to any contract between us and your general use of the website.

1. AML Checks

1.1 As a company service provider, we are supervised by HM Revenue and Customs (HMRC) under the Anti Money Laundering (AML) regulations and are obliged to carry out AML checks on our customers.

1.2 Provision of our services is subject to successful completion of KYC (for a natural person) or KYB (for corporate entity) checks. Our AML policies and procedures are described in our AML/CFT Policy.

1.3 If for some reason we are not able to verify your identity or if an adverse information is discovered during the check, we reserve the right to not provide the service or to terminate the service without any notice.

1.4 Where we provide continuous services (such as, address services and nominee company secretary service), customer due diligence (CDD) checks will be repeated annually (usually on renewal of those services).

2. Provision of our services

2.1 We are not obliged to accept any request or to continue to perform any service. We reserve the right to reject any request or to discontinue the performance of any service without liability.

2.2 Time scales specified on our website are just estimates. We will use our reasonable endeavors to meet those estimates but we will not accept any responsibility for delay caused by third parties or for reasons outside of our control (such as technical problems with Companies House electronic filing system, the unavailability of the world wide web or for computer systems or telecommunications failure).

3. Company Incorporation Service

3.1 By purchasing one of our company formation packages, you are granting us the right to file with Companies House, as an authorised person for and on behalf of the Company, the statutory forms required to implement the company formation service for private limited companies (limited by guarantee or shares).

3.2 We offer a wide variety of company formation packages and auxiliary services. It is your responsibility to ensure you read and fully understand what is offered before proceeding with any purchase. Should you have any queries regarding our services, or any aspect of your order, we strongly recommend that you contact us during our business hours (9AM -5:30PM; Monday to Friday) prior to proceeding with any purchase.

3.3 We will not be held accountable or liable for any mistakes or oversights of any form, which may become apparent in the information submitted when using our company formation service. Nor will we be held responsible for any company formation application which is consequently rejected by Companies House.

3.4 It is your responsibility to check the availability of the company name using “name check” service on our home page and that you can lawfully use the chosen name before submitting your application to us. Companies House will reject applications to register a company if the name is no longer available or if it does not meet certain criteria. We will notify you via email if that happens.

3.5 Some words and expressions are considered sensitive and require prior approval to use in a company name. You can find a full list of sensitive words/expressions here. We will notify via email if you need to submit any additional information to support your application.

3.6 Companies House restricts the use of some signs, symbols and special characters in a company name. It is your responsibility to check the requirements before submitting the application to us.

3.7 Company name will be shown in all capital letters on Companies House register and official company documents normally with “LTD”, “LTD.” or “LIMITED” at the end.

3.8 Once we have all required information and you have passed relevant AML checks we will submit your application to Companies House. The registration will be completed by Companies House between the hours of 9AM and 5PM Monday to Friday. We cannot guarantee same day company registration unless you purchase Same day company formation service. In that case your application would need to be submitted to Comanies House by 2PM on that day.

3.9 According to Companies Act 2006, company officers (director (s) and secretary) need to meet certain requirements. It is your responsibility to make sure that all officers named on the company meet those requirements. We will not be held liable if your application is rejected due to not complying with Companies House requirements.

3.10 Once your company is registered with Companies House, we will email you electronic copies of your company documents and print originals if included in the package you purchased. From that moment onwards, it is your responsibility to ensure that the company operates within all financial, legal and statutory regulations.

4. Company secretary service

4.1 Company secretary service is an optional service that can be purchased along with company incorporation service or on its own and it includes:
” Unlimited registered office address changes, amendments to company’s officer (s) and shareholders (members and guarantors for companies limited by guarantee), share structure and allocation of shares” Filing of confirmation statement with Companies House-completion and submission of AR01 form including Companies House fee.

4.2 Company secretary service does NOT include:

” Filing of company accounts with Companies House or HMRC (this can be purchased separately)
” Filing of company name change (there would be an extra charge if you request us to file company name change)
” Any involvement in the day-to-day running of the business, such as managing office space and facilities, taking meeting minutes etc. (secretarial service in a traditional sense).
” This service does not negate the statutory obligations of the directors of your company under the Companies Act 2006. It remains the responsibility of the director (s) of your company to ensure that all statutory registers are a true and accurate representation of your company’s position.
4.3 It is your responsibility to inform us in writing of all transactions or changes that occur to your company. Upon receiving your written instructions, we will update the Companies House register within 24 hours (excluding weekends).

5. Accounting service

5.1 Our accounting packages can be purchased along with company incorporation service or on its own.

5.2 Accounting service is provided by Sleek Accounting Ltd (company number 10262742, registered at 107 Kirkgate, Leeds, England, LS1 6DP). If you purchase an accounting service through the website our sister company Sleek Accounting Ltd will be in contact in line with our Privacy policy.

5.3 We have few accounting packages available. All of the package offered on the website include:
-Setup & onboard on Xero or similar accounting systems
-Bookkeeping completed monthly or weekly (depending on the chosen package)
-Year-end accounts & corporation tax return
-email support or telephone support (with some packages)

5.4 Package price and services included in your chosen package will be confirmed at the time of your purchase. You will be charged monthly for the service (month in advance).

6. Address Services

6.1 Address services -regitered office address, service address and mail forwarding -are provided by Sleek Technology Ltd (Company number 13656521).

6.2 The address provided is in Regent Street, London, W1.

6.3 If you purchase address service (s) separately or as a part of a Privacy or International package, we will forward the following details to Sleek Technology Ltd: name, telephone number and email address for the contact person, company details and forwarding address for the company.
6.4 Address services include mail forwarding for correspondence from HMRC and Companies House only. We do offer full mail forwarding for an extra charge.

6.5 Any parcel delivery must be arranged in advance. We will not sign for any parcels that were delivered without any prior arrangement. Forwarding fee will be charged on top of the address service fees.

6.6 Mail can be forwarded via post (Royal Mail by default) or electronically. You will need to notify us in writing if you wish to receive mail electronically. In that case, your mail would be opened, scanned and sent to you via email. Originals would be securely disposed of.

6.7 Address service does not allow you to use Regent Street address as a trading address, and this address must not be used as the Principal Place of Business when registering for VAT.

6.8 The purchase of any address service does not entitle the customer to register any motor vehicle at the Regent Street address with the DVLA. We will not be held liable for any penalty charge notices issued to a vehicle registered at the address.

6.9 If you purchase address service for the company that was not registered using our services, you will need to provide Companies House authentication code so we are able to update the address on Companies House register.

6.10 An address service is for the use of one company only. If you require using address services for more than one company, you must purchase a separate service for each company.

6.11 If the mail forwarded on to you is returned to the Regent Street office, we will contact you to check the forwarding address.

6.12 You must notify us in writing of any changes to your forwarding address or if you no longer have access to your forwarding address. Mail will be forwarded to the forwarding address on the system until we receive a written notice from you. We do not take any responsibility if your company’s post is lost as a result of you failing to notify us of the change.

6.13 We are not responsible for the mail that has not been delivered to the Regent Street office. They are also not liable if Royal Mail (or other curriers) fails to deliver forwarded mail.

7. Auxiliary services

7.1 We offer a wide variety of company services as a part of our company formation packages.

7.2 Most of these services are provided by our affiliates. The offers from our affiliates may change from time to time but you will be notified of what the offer is at the time of the purchase. These services include but are not limited to:
-Referral to the bank to open a business bank account. We are only able to send referrals to banks that are on our affiliate list. If the bank of your choice is not on our affiliate list, you will need to contact that bank directly.
-Free domain name provided by EasySpace LTD.

8. Prices and Payments

8.1 The prices payable for services that you order are set out on the site. Unless otherwise stated, all prices exclude VAT. All our packages include company formation fees charged by Companies House and fees for the AML checks.

8.2 We reserve the right to periodically update the prices on the website and to add to, amend, or withdraw the products and services that we offer, without prior notice.

8.3 The price of services or goods you order will be confirmed at the time of the request. The total purchase price, including VAT, will be displayed on the order summary page. You agree to pay the prices set out on our website for services selected by clicking the accept button.

8.4 Payment methods-payments can be made by debit/credit card using the procedure set out on the website or over the phone, via bank transfer (we”ll provide our bank details if you wish to pay via bank transfer) or via PayPal.

9. Renewal of Services

9.1 Address services (registered office address and service address) and secretary services must be renewed monthly or annually depending on the chosen option. Payable month/year in advance.

9.2 If purchased as a part of the Privacy package, address services renew automatically. Payment is taken from the card used to make the initial payment on the first anniversary of the purchase and then every month until canceled. Annual renewal option is available for both or one of the address services. You”ll need to contact us if you wish to switch to an annual renewal option for the address services.

9.3 You can cancel the address services any time by emailing us. You will need to provide an alternative UK address. This cannot be a PO box address, non-UK address and it must be located where the company was originally registered. For example, we will need an alternative address in Scotland for the company that was registered in Scotland. In case of cancellation, we will update the address (ess) with Companies House free of charge. If your company has been dissolved, you would still need to notify us in writing and request to cancel the service (s). We will only cancel the payment schedule once the company is fully dissolved. If you wish to cancel the service before that, you”ll need to provide an alternative address. If you have changed the registered office address or service address yourself and failed to notify us, we will continue taking payments as per usual.

9.4 If payment for renewal of a Service Address service has not been made on time, or you have failed to provide the required ID, you will be deemed irrevocably to have authorised us to change, with immediate effect, your Service Address to your residential address or any other address you have previously provided us for this purpose. This new address information will be registered with Companies House and displayed on public record.

9.5 If payment for renewal of a Registered Office Address service has not been made on time, or you have failed to provide the required ID, you will be deemed irrevocably to have authorised us to change, with immediate effect, the Registered Office Address of the company to your residential address or any other address you have previously provided us for this purpose. If you are a non-UK resident and do not have a UK address to use for this purpose, we will apply to Companies House to have our address removed by filing RP07 form. This new address information will be registered with Companies House and displayed on public record.

9.6 We will stop mail forwarding immediately if the renewal payment is not made on time. Post will be held at the registered office and will only be forwarded once the outstanding amount is paid. We will not be held liable if you miss important filing deadlines or any penalty charge otices as the result of that.

9.7 Nominee company secretary service needs to be renewed annually. A notice of renewal email will be sent to you prior to the renewal date. If the renewal payment is not received within 14 calendar days from the renewal date we will resign as the company secretary. No filings will be submitted on behalf of the company past the renewal date and we won”t be held liable for any late filing penalties incurred as the result of failure to renew the service.

10. Right to cancellation and refund

10.1 Under the terms of the Consumer Protection (Distance Selling) Regulations 2000 you may have the right to cancel the contract between us within 7 working days of the day after the date on which you receive any product from us, or the date on which the contract for the provision of services is concluded. In these circumstances your money will be refunded less any costs incurred from which you would continue to benefit.

10.2 This right to cancel does not apply to products which have been personalised, made or supplied to your specifications or to services once performance of those services has started with your approval, which means that we can only cancel your order before your application to register a limited company is submitted to Companies House. We are not able to withdraw applications once they are submitted to Companies House. If you decide that you no longer need the company that is already registered with Companies House, you will need to go through the process of dissolving it.
10.3 Where we provide a product to you, if you cancel you must return the product to us, at your own cost, in its original condition.

10.2 No refund or exchange will be granted if requested after 28 days from the original order date.

10.3 If NO PROCESSING at all has been carried out on the order and it has not been submitted to Companies House, within 28 days of ordering – A full refund will be given.

10.4 If ANY PROCESSING has been undertaken but not submitted to Companies House, within 14 days – Refund granted, minus £15 or 5%
(whichever is the higher) charges & admin fee that will be taken when refunding.

10.5 Company submitted to Companies House – no refund on the package price. ‘Extras’ can qualify for refund at our discretion and if they’re within 14 days from ordering and a written cancellation request is received within the time frame allowed.

10.6 Outside of 14 or 28 days, whichever applicable to above – no refund.

11. Complaints

11.1 Please contact us via phone (01233226220) or email ([email protected]) if you are not happy with any aspect of our service.
11.2 If your complaint cannot be resolved informally, please email [email protected] for the attention of the Head of Incorporations. Please clearly state the reason for your complaint and provide your company/order details. In most cases, we will get back to you within 24 hours (excluding weekends). This might take longer if we need to further investigate your complaint and raise queries with any 3rd parties involved.

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