BY ACCESSING OR USING ANY SERVICES YOU ARE DEEMED TO HAVE AGREED TO BE BOUND BY THESE TERMS AND OUR SLEEK PRIVACY POLICY. IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND ANY ACCOMPANYING RISKS AND OBLIGATIONS.

These terms & conditions (these “Terms”) are between: 

(1) Sleek Technology LTD (entity number: 13656521, VAT number: 397633840) a company incorporated under the laws of England and Wales with registered address at 4th Floor 205 Regent Street, London, England, W1B 4HB who provides company incorporation and secretarial services, including and Sleek Accounting LTD (entity number: 10262742, VAT number: 250786786) with registered address at 205 Regent Street, 4th Floor, London, England, W1B 4H which provides accounting and financial services including (together “Sleek”); References to “Sleek” herein shall apply to the entity providing the relevant service as specified.

and 

(2) The “User”, who is a company which will or has been incorporated using the Platform or which is already registered on the Platform intends to use or has subscribed to a Sleek Service (defined below), or an individual linked to User company whether as shareholder, director, officer, employee or user of the Platform on behalf of User company. 

Sleek and the User each a “Party,” and collectively known as the “Parties”

Background

Sleek provides certain services as set out in Section 1 (the “Services”) and further detailed on the relevant Sleek website (the “Website”) to the User through its proprietary cloud-based technology platform (the “Platform”).  The Platform is accessible via the relevant Website, which also provides general information about Sleek and its offerings.  The User intends to engage Sleek to provide some or all of the Services by subscribing to the Platform, subject to these Terms.

1. Services 

1. The User may engage Sleek to provide certain business services. These services may include, but are not limited to, any of the following: 

1. company incorporation;

2. company secretarial services;

3. provision of a Registered Office Address and mailroom;

4. maintenance of statutory registers on the Platform in accordance with the legal requirements;

5. lodgement and payment of regulatory filings with the Companies House and His Majesty’s Revenue and Customs (HMRC);

6. preparation of all corporate decisions and resolutions in connection with the governance of a User company;

7. filing all changes relating to a User company, including but not limited to change of officers, shareholders, share capital, registered office, particulars of officers or shareholders, or the constitution;

8. provision of accounting services, including, but not limited to:

1. preparation of management report;

2. preparation of annual unaudited financial statements (including directors’ statement, profit and loss statement, balance sheet statement, change in shareholders’ equity, and notes to financial statements);

3. maintenance of general ledger, accounts payable ledger, accounts receivable ledger, and fixed assets ledger; and

4. perform bank and other accounts reconciliation;

9. provision of payroll services, including, but not limited to:

1. salary calculation on a monthly basis;

2. salary payment to employees via issuance of cheques or through bank transfer;

3. automatic generation of monthly pay slips for employees;

4. Pension Provident Fund (PPF) or any other mandatory contribution registration and monthly/yearly management;

5. issuing income summary for personal tax including statutory annual filing;

6. vii. maintenance of payroll file for each employee; and

10. provision of additional payroll services, including, but not limited to:

i. tax computation to calculate tax liability of the User company;

ii.  preparation of corporate tax summary for the User company’s approval; and

iii. preparation of tax forms for User company’s submission.

2. By appointing Sleek as the User’s company secretarial service provider, Sleek shall carry out, or appoint one of its employees to carry out, the duties of a company secretary in accordance with the laws of England and Wales. Sleek commits to promptly deliver the Services elected and validly paid for by the User pursuant to these Terms. 

3. Sleek shall only provide company secretarial services as requested by the User from time to time orally, in writing or any other manner in which Sleek may accept. The User agrees that Sleek shall assume no liability to the User for any loss or damage arising out of or in relation to Sleek providing company secretarial services in accordance with the User’s instructions.

4. The User shall indemnify Sleek (and/or any of its affiliates) against any and all actions, judgements, claims, demands, costs, taxes and expenses (including legal and/or professional fees) howsoever incurred by Sleek in the course of and pursuant to its duties and obligations provided by any of the Services in accordance with User instructions or these Terms. 

5. Sleek may require that, in order for the performance of the Services (including the services of acting as nominee director for a company), the User shall enter into any supplemental agreements or carry out any acts required by Sleek or by law in order for Sleek to provide the Services. Sleek shall not be obliged to provide any of the Services if the User fails to enter into a supplemental agreement or carry out any acts required by Sleek or by law. 

6. If Sleek, in its sole and absolute discretion, is obliged to meet any of the User’s requirements or legal obligations, the User agrees that Sleek is authorised and empowered to take any steps that it may in its reasonable discretion deem necessary to comply with such obligations or requirements, which includes seeking professional legal advice or other administrative recourse in accordance with applicable laws at the expense of the User. 

7. At the request of Sleek, the User shall provide Sleek with all documents and information as required by Sleek in order for Sleek to comply with its internal policies, any applicable law or guidelines issued by any relevant regulatory authority and/or for any other reason that Sleek may consider necessary from time to time. 

8. The provision of document templates to the User such as an employment agreement template does not constitute legal advice.  Sleek is not a law firm and does not provide legal advice or legal services. Any document templates provided to the User, including but not limited to employment agreement templates, are for general informational purposes only and do not constitute legal advice. The User should seek independent legal counsel for any legal matters.

9. In connection with the Services, the User shall provide Sleek with:

• all necessary co-operation in relation to the Services; and

• all necessary access to such information as may be required by Sleek. 

In the event of any delays in the User’s provision of such assistance as agreed by the parties, Sleek may adjust any agreed timetable or delivery schedule as reasonably necessary.

1.10 The User represents and warrants that it will not use the Services for any unlawful purposes, including but not limited to money laundering, terrorist financing, fraud, or other illegal activities. The User shall indemnify and hold Sleek harmless from any loss, damage, or liability arising from any breach of this clause.

1.11 The User acknowledges that accurate and timely submission of information is essential for regulatory compliance and the provision of Services by Sleek. The User shall be solely responsible for ensuring that all information, instructions, and documents provided to Sleek are accurate, complete, and submitted in a timely manner.

1.12 If the User provides inaccurate, incomplete, or delayed information that results in:

• regulatory non-compliance, penalties, fines, or late filing fees;

• errors in statutory filings, tax computations, or corporate governance documents; or

• delays or failures in the provision of Services,

the User assumes full liability for any resulting losses, fines, penalties, or damages.

1.13 If Sleek is required to rectify any errors due to incorrect or incomplete information provided by the User, Sleek may charge additional fees for the time and effort required to amend the filings, resubmit documentation, or liaise with regulatory authorities.

1.14 Sleek shall not be held responsible for any negative consequences arising from:

• the User’s failure to review and approve documents before submission;

• the User’s failure to provide required regulatory information within prescribed deadlines;

• any errors in tax filings, accounting records, or statutory submissions caused by incorrect data provided by the User.

1.15 SleekSign is an electronic signature service provided by Sleek, enabling the User to sign and send documents electronically. The User acknowledges and agrees that electronic signatures created through SleekSign may be legally binding under the Electronic Communications Act 2000 (UK) and, where applicable, the eIDAS Regulation (EU No. 910/2014).  The validity and enforceability of an electronic signature depend on compliance with applicable legal requirements, including the type of document signed, the identity verification measures taken, and the jurisdiction governing the agreement. Sleek does not provide legal advice regarding the enforceability of electronic signatures, and the User should seek independent legal counsel if uncertain about the legal effect of using SleekSign.  Certain documents, including but not limited to powers of attorney and documents requiring witnessing, may not be validly executed via electronic signatures under English law. The User is responsible for ensuring that the documents signed through SleekSign comply with all applicable laws and regulatory requirements.  Sleek shall not be liable for any disputes arising from the improper execution, invalidity, or unenforceability of electronically signed documents, including where third parties, regulatory bodies, or courts decline to recognise an electronic signature. The User shall indemnify and hold Sleek harmless from and against all claims, penalties, fines, damages, or liabilities arising from the User’s failure to provide accurate and timely information.

2. Registration and Anti-Money Laundering Checks

1. To access and use the Services, the User must be a registered user on the Platform.  The Services are strictly for the use of the registered company and its authorised representatives. The User shall not allow any unauthorised third party to access or use the Services under User account.  

2. If Sleek detects or reasonably suspects that the Services are being accessed or used by any individual who is not a registered User or authorised representative of the company, Sleek reserves the right to:  

• suspend or terminate User access to the Services;  

• charge additional fees for each unregistered or unauthorised user at Sleek’s sole discretion; and  

• take legal or other necessary actions to enforce compliance.  

3. Sleek reserves the right to audit and verify User usage of the Services to ensure compliance with these Terms. This may include reviewing account access logs, user activities, and company records. If Sleek reasonably determines that the User has exceeded the permitted number of users or violated usage restrictions, Sleek may:  

• request immediate corrective actions, including the registration of additional users;  

• charge additional fees for excessive or unauthorised usage; and  

• suspend or terminate access if corrective actions are not taken within a reasonable timeframe.

4. By creating a user account and paying for any of the Services the User affirmatively and unconditionally accepts these Terms. 

5. In order to use the Platform and the Services, the User must provide all information and documents requested by Sleek (“User Personal Data”). The User undertakes and warrants that the User Personal Data provided to Sleek shall at all material times be accurate, up-to-date and complete. 

6. In case of any change in the User Personal Data upon registration the User shall be responsible to update this information without delay. Sleek shall not in any way be held responsible or liable in the event that the User fails to update the User Personal Data or fails to notify Sleek of any change of User Personal Data. 

7. A User registering on the Platform has access to the Platform through the combination of a username and a password. The combination username and password are strictly private and shall be kept confidential by the User. 

8. In case of a loss of password, the User will be able to reinitialise its password on the Platform. 

9. Sleek are obligated to carry out Anti Money Laundering (AML) checks on the User.  

10. Registration and provision of the Services is subject to successful completion of Know Your Client (KYC) (for a natural person) or Know Your Business (KYB) (for a corporate entity or corporate entities.) checks. Our AML policies and procedures are described in Sleek’s AML/Counter Terrorism Financing (CFT) Policy.

11. If for some reason Sleek are not able to verify User identity or if an adverse information is discovered during the check, Sleek reserve the right to not provide the Services or to terminate the Service to the User without any notice.

12. Where Sleek provide continuous Services (such as, Registered Office Address service and nominee company secretary service), customer due diligence (CDD) checks will be repeated annually (usually on renewal of those Services).

3. Use of Services 

1. Sleek may at any time suspend or discontinue any of the Services or any feature of any Sleek Service, including support enabling the use of the Platform without liability. 

2. Sleek will make every effort to ensure that the Services are available, however, such services may be interrupted to conduct maintenance, repairs, upgrades, or network or equipment failures. 

3. The operation of the Services may be affected by external events including but not limited to epidemics, strike, blockade, war, acts of terrorism, riot, natural disaster, failure or reduction of power, or any force majeure events. 

4. Sleek will not be liable for any delay or failure to perform its obligations under these Terms if the delay or failure is due to the User or third party connected with the User or any such events or causes referred to in Clause 3.2 and Clause 3.3 above, or any other event beyond Sleek’s reasonable control. 

5. Time scales specified on the Sleek Website are just estimates. Sleek will use reasonable endeavors to meet those estimates but Sleek will not accept any responsibility for delay caused by third parties or for reasons outside of Sleek’s control (such as technical problems with Companies House electronic filing system, the unavailability of the world wide web or for computer systems or telecommunications failure).

6. Company Incorporation Service.  

3.6.1   By purchasing one of Sleek’s company incorporation packages, the User grants Sleek the authority to file as an authorised person with Companies House on behalf of the User’s company. This includes filing the statutory forms required to complete the company formation process for private limited companies.  Sleek offers a variety of company incorporation packages and auxiliary services. It is the User’s responsibility to review and fully understand the services offered before making a purchase. If the User has any queries regarding Sleek’s services, the User should contact Sleek during business hours (9:00 AM – 5:30 PM, Monday to Friday) before proceeding with any purchase.

3.6.2 Sleek will not be held accountable or liable for any mistakes or oversights in forms completed by the User, nor for any application rejected by Companies House.

3.6.3 It is the User’s responsibility to check the availability of a company name and ensure it can be lawfully used before submitting an application. Sleek provides guidance through its “name check” service on the Sleek homepage; however, this is for reference only, and the ultimate responsibility lies with the User.  Companies House may reject applications if the chosen company name is unavailable or does not meet the required criteria. If an application is rejected, Sleek will notify the User via email. Certain words and expressions are considered sensitive and require prior approval before they can be used in a company name. A list of sensitive words and expressions is available [here]. If additional information is required in connection with the application, Sleek will notify the User via email.  All company names will be displayed in capital letters on the Companies House register and official company documents, typically with “LTD.”, or “LIMITED” at the end. Once all required information has been provided and the User has passed the relevant AML checks, Sleek will submit the application to Companies House. Company registration is processed by Companies House between 9:00 AM and 5:00 PM, Monday to Friday.

3.6.4 Sleek does not guarantee same-day company incorporation. If the service is purchased and the application is submitted to Companies House before 2:00 PM on the same day, Companies House may complete the registration on that day, but this is subject to their processing times.

3.6.5 The Companies Act 2006 sets out specific requirements for company officers (directors and secretaries). It is the User’s responsibility to ensure that all officers named in the company meet these requirements as well as any other applicable legal requirements. Sleek will not be liable if the User’s application is rejected due to non-compliance with legal requirements.

3.6.6 Once the User’s company is registered with Companies House, Sleek will email electronic copies of the company documents. If the package purchased includes printed copies, Sleek will print and send them to the User.  From that point forward, it is the User’s responsibility to ensure that the company operates in compliance with all applicable financial, legal, and statutory laws and regulations.

7. Company Secretarial Service

3.7.1 The company secretarial service is an optional service that may be purchased either alongside the company incorporation service or separately. This service includes:

• Unlimited changes to the Registered Office Address;

• Amendments to the company’s officers and shareholders

• Changes to the company’s share structure and allocation of shares; and

• Filing of the annual confirmation statement (AR01 form) with Companies House, including the Companies House filing fee.

3.7.2 Exclusions from the Company Secretarial Service
The company secretarial service does not include:
(a) Filing of company accounts with Companies House or HMRC (this service may be purchased separately);
(b) Filing of a company name change (additional charges apply if the User requests for Sleek to file a name change); and
(c) Any involvement in the day-to-day operations of the business, such as managing office space and facilities or taking meeting minutes (i.e., secretarial services in the traditional sense).

This service does not remove or alter the statutory obligations of the directors of the User company under the Companies Act 2006. The directors remain responsible for ensuring that all statutory registers accurately reflect the company’s position.

3.7.3 User Responsibilities
It is the User’s responsibility to notify Sleek in writing of any transactions or changes affecting the company. Upon receipt of written instructions, Sleek will update the Companies House register within 24 hours (excluding weekends).

8. Accounting service

3.8.1 Sleek’s accounting packages may be purchased either alongside the company incorporation service or separately.

3.8.2 Sleek offers a range of accounting packages. All packages available on the Website include:

• Setup and onboarding on Xero or a similar accounting system;

• Bookkeeping services, completed either monthly or weekly, depending on the selected package;

• Preparation of year-end accounts and corporation tax return; and

• Email support or telephone support (available with certain packages).

3.8.3 The pricing and specific services included in the User’s chosen package will be confirmed at the time of purchase. The service is billed monthly in advance.

9. Registered Office Address Service

1. Sleek’s Registered Office Address service includes the provision of a Registered Office Address, service address, and mail forwarding service at Regent Street, London, W1.

3.9.2 If the User purchases a Registered Office Address service separately or as part of a Busines Ready or Peace of Mind package, Sleek will forward the following details to Sleek Technology Ltd:

• Name, telephone number, and email address of the designated contact person;

• Company details; and

• Forwarding address for the company.

3.9.3 The Registered Office Address service includes mail forwarding for correspondence from HMRC and Companies House only. Full mail forwarding services are available for an additional charge.

3.9.4 Parcel deliveries must be arranged in advance. Sleek will not sign for any parcels delivered without prior arrangement. Any parcel forwarding will incur additional fees on top of the Registered Office Address service fees.

3.9.5 Mail can be forwarded via post (Royal Mail by default) or electronically. The User must notify Sleek in writing if electronic mail forwarding is preferred. In such cases:

• The User’s mail will be opened, scanned, and sent via email; and

• The original documents will be securely disposed of.

3.9.6 The Registered Office Address service does not permit the use of the Regent Street address as a trading address. This address must not be used as the Principal Place of Business when registering for VAT.

3.9.7 The purchase of a Registered Office Address service does not entitle the User to register any motor vehicle at the Regent Street address with the DVLA. Sleek will not be liable for any penalty charge notices issued for a vehicle registered at this address.

3.9.8 If the User purchases a Registered Office Address service for a company that was not incorporated using Sleek’s services, the User must provide the Companies House authentication code to allow Sleek to update the address on the Companies House register.

3.9.9 A Registered Office Address service applies to a single company only. If the User requires Registered Office Address services for multiple companies, a separate service must be purchased for each company.

3.9.10 If forwarded mail is returned to the Regent Street office, Sleek will contact the User to verify the forwarding address.

3.9.11 The User must notify Sleek in writing of any changes to the forwarding address or if the User no longer has access to the designated forwarding address. Until Sleek receives written notice, mail will continue to be forwarded to the last known forwarding address. Sleek accepts no responsibility for lost mail resulting from the User’s failure to update the forwarding address.

3.9.12 Sleek is not responsible for mail that is not delivered to the Regent Street office. Sleek is also not liable if Royal Mail or other courier services fail to deliver forwarded mail.

10. Auxiliary Services

3.10.1 Sleek offers a range of auxiliary company services as part of its company incorporation packages.

3.10.2 Most of these services are provided by Sleek’s affiliates. Affiliate offers may change from time to time; however, the User will be informed of the available offers at the time of purchase. These services include, but are not limited to:

• Referral to a bank for opening a business bank account. Sleek can only facilitate referrals to banks on its affiliate list. If the User’s preferred bank is not on Sleek’s affiliate list, the User must contact that bank directly.

11. Renewal of Services

3.11.1 Registered Office Address services and company secretarial services must be renewed either monthly or annually, depending on the selected package. These services are payable in advance on a monthly or yearly basis.

3.11.2 If purchased as part of the Privacy package, Registered Office Address services renew automatically. Payment will be taken from the card used for the initial payment on the first anniversary of the purchase and then every month thereafter until cancelled. An annual renewal option is available for one or both of the Registered Office Address services. The User must contact Sleek to switch to an annual renewal option.

3.11.3 The User may cancel Registered Office Address services at any time by emailing Sleek. The User must provide an alternative UK address, which:

• Cannot be a PO Box or a non-UK address.

• Must be located in the same jurisdiction where the company was originally registered (e.g., a company registered in Scotland must provide an alternative address in Scotland).

Upon cancellation, Sleek will update the Registered Office Address with Companies House free of charge. If the company has been dissolved, the User must still notify Sleek in writing and formally request the cancellation of services. The payment schedule will only be cancelled once the company is fully dissolved. If the User has independently changed the Registered Office Address or Service Address and failed to notify Sleek, payments will continue as usual.

3.11.4 If payment for the renewal of a Service Address has not been made on time, or if the User has failed to provide the required ID, the User irrevocably authorises Sleek to update the Service Address to the User’s residential address or another previously provided address. This change will take immediate effect and will be registered with Companies House, becoming part of the public record.

3.11.5 If payment for the renewal of a Registered Office Address service has not been made on time, or if the User has failed to provide the required ID, the User irrevocably authorises Sleek to update the Registered Office Address to the User’s residential address or another previously provided address. If the User is a non-UK resident and does not have a UK address, Sleek will file Form RP07 with Companies House to have its address removed. The new address will be registered with Companies House and displayed on the public record.

3.11.6 Mail forwarding services will be suspended immediately if renewal payments are not made on time. Any held mail will remain at the Registered Office Address and will only be forwarded once the outstanding balance is paid. Sleek will not be liable for any missed filing deadlines, penalties, or other consequences resulting from the suspension of mail forwarding.

3.11.7 The Nominee Company Secretary service must be renewed annually. A renewal notice email will be sent to the User before the renewal date. If the renewal payment is not received within 14 calendar days from the renewal date, Sleek will resign as the company secretary. No filings will be submitted on behalf of the company after the renewal date, and Sleek will not be liable for any late filing penalties incurred due to the failure to renew the service.

4. Confidentiality and Data Protection

1. Definition of Confidential Information
   In connection with their performance under these Terms, each party may from time to time make certain information available to the other party that is not generally known to the public at the time of its disclosure and is either identified as, or should reasonably be understood by the receiving party to be, proprietary or confidential (the “Confidential Information”). Confidential Information specifically includes, but is not limited to, the terms of any order form(s) entered into by the parties, User Content, business plans, product plans, roadmaps, strategies, forecasts, projects and analyses, the results of any audit related to the Services (including but not limited to any security audit), financial information and fee structures, business processes, methods and models, and technical documentation. Confidential information does not include information that: (a) is or becomes publicly available without breach of these Terms by the receiving party; (b) was known to the receiving party prior to its disclosure by the disclosing party; (c) is or was independently developed by the receiving party without the use of any Confidential Information of the disclosing party; or (d) is or was lawfully received by the receiving party from a third party under no obligation of confidentiality. 

2. Protection of Confidential Information
   Without the express prior written permission of the disclosing party, or as required by law, the receiving party will not disclose, transmit, or otherwise disseminate to any third party any Confidential Information of the disclosing party and will use at least the same degree of care and discretion with respect to the Confidential Information received from the disclosing party as it uses with its own similar information, but in no event less than a reasonable degree of care. The receiving party may disclose the disclosing party’s Confidential Information to its employees, affiliates, consultants, subcontractors, agents, or advisors (collectively known as “Representatives”) who have a strict need to access the Confidential Information for the purpose of performing under these Terms and only to those who are obligated to maintain the confidentiality of such Confidential Information under terms that are at least as protective as the terms set forth in these Terms. Either party may disclose these Terms to potential parties to a bona fide fundraising, acquisition, or similar transaction solely for the purposes of the proposed transaction, provided that any such potential party is subject to written non-disclosure obligations and limitations on use that are no less protective than those set forth herein. 

3. Unauthorised use of Sleek Personnel Information
   Without the express prior written permission of the individuals involved, any use of Sleek personnel information including but not limited to the nominee director and company secretary’s personal information including but not limited to name, identification number, email address and contact number for the registration of any accounts or for any other purposes is prohibited (“Sleek Personnel Information”). Sleek reserves the right to take legal action and also to terminate the Services should such a situation arise. 

4. Equitable Relief
   The receiving party acknowledges that the remedy at law for breach of these confidentiality provisions may be inadequate and that, in addition to any other remedy the disclosing party may have, it shall be entitled to seek equitable relief, including, without limitation, an injunction or injunctions (without the requirement of posting a bond, other security or any similar requirement or proving any actual damages), to prevent breaches or threatened breaches of these confidentiality provisions by the receiving party or any of its Representatives and to enforce the terms and provisions of this Clause 4 in addition to any other remedy to which the disclosing party is entitled at law or in equity. 

5. Compelled Disclosure
   The receiving party may access and disclose Confidential Information of the disclosing party if legally required to do so in connection with any legal proceeding or regulatory requirement; provided, however, that in such event the receiving party will, if it is lawfully permitted to do so. The receiving party will provide only that portion of the Confidential Information that is legally required to be disclosed and shall maintain the confidentiality of any Confidential Information so disclosed for all purposes other than such legally compelled disclosure. 

6. Compliance with UK GDPR and Data Protection Act 2018

Sleek shall comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in the collection, processing, and storage of User Personal Data. By using the Platform and Services, the User acknowledges and consents to the collection, use, and disclosure of User Personal Data in accordance with the Sleek Privacy Policy.

7. Lawful Processing & Data Rights

Sleek shall only process User Personal Data on a lawful basis, including the performance of these Terms, legal obligations, and legitimate business interests. The User has the right to:

1. access, rectify, or erase User Personal Data;

2. restrict or object to processing;

3. request data portability; and

4. withdraw consent at any time, where processing is based on consent.

8. Notification of Data Breaches

Sleek shall notify the User without undue delay if a data breach occurs that is likely to result in a risk to User rights and freedoms, in accordance with UK GDPR.

9. Third-Party Data Sharing & Transfers

Sleek shall not share or transfer User Personal Data outside the UK unless adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other UK GDPR-approved mechanisms.

4.10 By using and/or accessing the Platform, Website or any of the Services, the User acknowledges that they have read and agree to the Sleek Privacy Policy, which shall be read together with and shall form an integral part of these Terms.   The User consents to the collection, use and/or disclosure or handling of the User Personal Data for the purposes set out in the Sleek Privacy Policy. 

4.11 By using the Platform, Website and any of the Services the User acknowledges and agrees that Internet transmissions are never completely private or secure. The User understands that any message, information or User Personal Data submitted through the Platform may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted. 

4.12 Subject to the Sleek Privacy Policy, Sleek will maintain certain User Personal Data strictly for internal purposes, including but not limited to managing the performance and functionality of the Website, information security, prevention and detection of spam, fraud, and abuse, troubleshooting, and to improve or enhance the Services by, among other things, to train computational models and algorithms and generating outputs and data sets, and other related machine-learning purposes. For the avoidance of doubt, the foregoing purposes shall not involve the use, processing or exchange of User Personal Data externally or through the public domain unless required pursuant to any statutory order or legal obligation. 

5. Intellectual Property   

1. By agreeing to these Terms, the User agrees to only subscribe to the use and access of the Services. The User acknowledges that they are granted a limited right to access and use the Services and that no ownership rights are transferred to the User under these Terms. Provided that the User complies with these Terms, Sleek hereby grants the User a worldwide, limited non-exclusive, non-assignable, non-transferable and revocable license to use the Platform in order to gain access to the Services. 

2. The Parties acknowledge and agree that: 

1. All rights, title and interest (including but without limitation to intellectual property rights) in and to the Services (including the Platform, underlying software and any software or documentation made available to the User through the Services, which includes any enhancements, modifications or derivative works associated thereto), and Sleek’s trademarks, names and logos, processes, know-how, data, documents and any other materials created or provided by Sleek or obtained from Sleek in connection with these Terms (“Sleek IP”) belong solely and exclusively to Sleek;

2. Sleek IP shall not be reproduced, modified, adapted, distributed, published, translated, altered, displayed, uploaded, broadcast, transmitted or hyperlinked in any manner and in any form without the Sleek’s prior written approval; 

3. The User shall not challenge the validity or Sleek’s ownership of or right to Sleek IP;

4. Save for the rights expressly granted to the User under these Terms, the User shall have no other rights, title or interest in or to the Services (including any software or documentation made available to the User through the Services) and to Sleek IP.

3. Unless otherwise agreed to in writing by Sleek, the User shall not: 

1. combine, merge, subsume or otherwise, whether directly or indirectly, incorporate or permit to be incorporated the whole or any part of the Services and/or Sleek IP into another software, database, program or service not authorised by Sleek; and

2. create, cause to be created or permit to be created any derivative works based on any of the Services and/or Sleek IP. 

4. Sleek makes no warranties or representations whatsoever in relation to the Sleek IP. Sleek shall not be liable for any damages, loss, expenses or costs in the event that the Sleek IP or any part of it infringes or is alleged to infringe the rights of any third party. Sleek shall have control of all proceedings in any court of law or tribunal in respect of any infringement of the Sleek IP. If Sleek wishes to bring or defend such proceedings, the User shall, at the Sleek’s request, render such assistance as may be reasonably required of the User in relation to such proceedings.

5. Without prejudice to Clause 5.2 above, the Parties acknowledge and agree that all of the benefit, right, title and interest in and to all Foreground IP, including the right to sue for damages and other legal and equitable remedies in respect of infringement and all other rights of action, powers, and benefits arising from ownership of the Foreground IP, will be the sole and exclusive property of Sleek, and will constitute Sleek IP. “Foreground IP” means all rights to inventions, patents, know-how, trademarks, registered designs, copyright and related rights, database rights, design rights, trade secrets, confidential information, rights to use and protect confidential information, in each case whether registered or unregistered, including any rights to apply for and be granted applications for any of the foregoing and any renewals or extensions of, and rights to claim priority from, those rights, and any similar right recognised from time to time in any jurisdiction, together with all rights of action in relation to the infringement of any of the foregoing, that is generated, invented, developed, obtained, reduced to practice or produced during the course of, or as a result of entering into these Terms.

6. The marks ‘Sleek’ and its logo, and ‘SleekSign’ and its logo are trademarks of Sleek, and nothing in these Terms gives User the right to use those trademarks without Sleek’s prior written approval. 

7. Sleek and the User may use third party software and application programming interfaces (“APIs”) when using the Platform or the Services. Sleek does not guarantee the reliability of such third-party software or APIs. The User agrees that Sleek is not liable for any loss or damage arising out of the use of such third-party software or APIs to access any information, the Platform or the Services.

8.   The User retains full ownership and responsibility for all documents, data, and content created, uploaded, or submitted by the User through the Platform (User Content). However, by using the Platform, The User grants Sleek a non-exclusive, royalty-free, worldwide license to process, store, and use such content solely for the purpose of providing the Services.  Sleek shall not claim ownership of User Content nor use, modify, distribute, or disclose such content for any purpose other than delivering the agreed Services, unless required by law or with User explicit written consent.  

6. Payment

1. The price, features and options of the Services depend upon the services the User receives and will be confirmed to when an order is placed and will specify when any third party costs are included (e.g. Companies House and AML checks.)

2. Sleek reserves the right to periodically update the prices on the Website and to add to, amend, or withdraw the products and services that Sleek offer, without prior notice.

3. The price of services or goods ordered will be confirmed at the time of the request. The total purchase price, including VAT, will be displayed on the order summary page. The User agrees to pay the prices set out on the Website for the Services selected by clicking the accept button.

4. Any fees shall be paid through a secure payment process incorporated into the Platform, or by electronic invoice, which can be securely paid by credit card, debit card or bank wire. The User shall have at least one current, valid credit or debit card (the “Payment Method”) registered with Sleek’s secure payment partners at all times. 

5. If the User has taken any subscription services, unless the User chooses to cancel User subscription at least thirty (30) days before the end of the applicable subscription period, these will automatically renew. The User authorises Sleek to charge via the payment method that the User signed up initially for the fees relating to Sleek’s Services for the renewed subscription. 

6. Unless expressly stated otherwise in these Terms, all prepayments of fees for the Services are strictly non-refundable. This includes, but is not limited to, upfront payments for subscriptions, renewals, and one-time service fees.  However, refunds may be granted only in the following circumstances:

• if qualify for the 30-Day Money-Back Guarantee; 

• is required by law; or

• as provided under Clause 10 (Business to Business Transactions) or 11 (Termination), where applicable.

No refunds, credits, or offsets shall be provided for partial use, unused portions of a subscription, or early termination, except as explicitly permitted under these Terms. 

7. In the event that any fees are due for Services not set out in the Platform or the Website, Sleek shall issue an invoice to the User for any such Services provided. The User shall pay the fees set out in the invoice for such Services within thirty (30) calendar days of receipt of the invoice issued by Sleek.

8. The User acknowledges and agrees that completion of the online payment process does not constitute Sleek’s acceptance of a User’s offer to purchase the Services. Sleek’s acceptance of User’s order shall take place only on commencement of the Services that the User ordered from Sleek. 

9. Sleek reserves the right to decline an order for Services for any reason and will refund any fees prepaid if an order is declined, provided that no Services have been used by the User. 

10. During the online payment process, the User shall be required to enter their payment details, which are disclosed directly to an independent third-party payments processor. The User authorises Sleek to charge the User via its Payment Method associated with the User’s account for payment of any fees due to Sleek. 

11. All payments are processed by an independent third-party payment processor. Sleek excludes all liability for any loss or damage that might arise from the processing of User’s payment information, and the terms of service of that independent third-party payment processor shall apply. The User acknowledges and agrees that if, for whatever reason, any payment is reversed or declined, where recurring payments are required, then the User’s liability to Sleek will automatically be deemed a debt immediately due and payable. 

12. All Fees for Services are exclusive of VAT, sales tax or any other taxes that may be applicable / levied in connection with the Services, unless otherwise stipulated in an official invoice issued by Sleek. 

13. If the User does not pay for any of the Services in full and on time then Sleek may send a notice to User outlining the delay and provide User with ten (10) calendar days’ notice to pay the outstanding amount. If User does not pay the outstanding amount within the ten (10) calendar days specified in the notice, then Sleek reserves the right to either terminate the use of the User Account; and/or suspend and/or terminate the performance of the services forthwith in whole or in part without any liability thereof. If the User fails to make full payment by the due date, Sleek reserves the right to charge interest on the outstanding amount at a rate of 4% per month, calculated on a daily basis from the due date until full payment is received.

14. In relation to any subscriptions, If the User has exceeded or will exceed the prescribed usage of the subscription, Sleek may at any time, even following the lapse of the relevant subscription period, inform the User that the said subscription will automatically be upgraded to a new subscription (“New Subscription”). In the event of such upgrade, the fees payable for the New Subscription will be revised accordingly. The User’s continued use and acceptance of the Services will be deemed to constitute acceptance of the upgrade and the fees applicable to the New Subscription. Further, the User authorises Sleek to charge the User via its Payment Method for the fees applicable to the New Subscription.   

7. Deposits 

1. Sleek may require a User to provide a refundable fixed amount of deposit as security for the provision of certain Services (“Deposit”). Where applicable and necessary, the Deposit may be used by Sleek: 

1. to off-set against any unpaid sums, including but not limited to maintenance and administrative surcharges, for the Services rendered and which continue to remain outstanding for a period of no less than thirty (30) calendar days from the date such sums fall due;  

2. to pay any administrative charges, sanctions and filing fees incurred under the User’s account to the relevant authorities including but not limited to, the HMRC, Companies House or any data protection authority such as the Information Commissioner’s Office (ICO), as the case may be, for any actions taken by Sleek when discharging its duties under the law; and

3. to settle any costs incurred by Sleek towards enforcing its right to reclaim the outstanding sums described in sub-clause (a) of this Clause 7.1.  

2. If the User fails to make any attempt to reclaim the excess funds within sixty (60) days, then the excess funds shall be non-refundable and Sleek shall be entitled to forfeit such funds in its entirety. Further, the User agrees to waive any future claims against Sleek and/or its affiliates, officers, directors and employees in respect of such funds. Should the User attempt to do so, the User unconditionally and unequivocally agrees that Sleek shall be entitled to rely on this provision to have the User’s claim struck out.

8. Limitation of Liability 

1. To the fullest extent permitted by law, and subject to Clause 8.5 below, Sleek and its affiliates, directors, officers, employees, agents, representatives, partners expressly limit their liabilities in connection with or in connection with these Terms.

2. The Services and the content and documents generated by the Platform are provided on an “as is” basis. No assurance, representation or warranty of any kind is made whether express, implied or statutory including but not limited to warranties of title or implied warranties of satisfactory quality, fitness for a particular purpose or non-infringement. 

3. Sleek will make every effort to provide high quality services, however, it does not make any representation or warranty that: 

1. the information or content provided as part of the Services will be entirely correct and up to date; 

2. the documents generated as part of the services will be accurate, adequate, reliable, free from defect or error or omissions, suitable for a particular purpose or legally sound;

3. the Services are free from bugs or viruses;   

4. correspondence between a User and Sleek will be free from interception, corruption, error, delay or loss; 

5. access to the Services will always be available or uninterrupted, particularly if the unavailability or interruption is caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services; 

6. use of the Services will achieve any particular result and meet User expectations with respect to a specific commercial objective. 

4. Neither party shall be liable for any indirect, special, incidental, punitive, exemplary or consequential losses or damages or any loss of profit, business or data arising out of or in connection with these Terms. 

5. Any liability of Sleek to the User shall be limited to the total amount paid by the User to Sleek for the Services in the twelve (12) months preceding the liability, in aggregate for all claims arising under these Terms.. Notwithstanding the foregoing, Sleek reserves the right, at the User’s expense, to assume the exclusive defence and control of any matter for which the User is required to indemnify Sleek, and the User agrees to cooperate, at his/her sole expense, with Sleek’s defence of such claims. Sleek will use reasonable efforts to notify the User of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it. 

9. Indemnity 

1. The User agrees to indemnify and hold Sleek (and/or its affiliates, officers, directors and employees) harmless from and against all liabilities, damages, claims, costs (including legal fees and costs), and expenses in connection with or arising from: 

1. User breach of these Terms, and/or

2. any third party intellectual property infringement. 

2. Both Parties shall comply with all applicable laws and regulations, which for the avoidance of doubt, includes all applicable:

1. privacy and data security laws;

2. anti money laundering and counter terrorism financing laws;

3. anti bribery and anti-corruption laws;

4. export control and sanction laws; 

5. modern slavery laws; and

6. occupational health and safety laws. 

3. The User shall indemnify Sleek (and/or any of its affiliates officers, directors and employees) against any and all loss, damage, actions, judgements, claims, demands, costs, taxes and expenses (including legal and/or professional fees) howsoever incurred by Sleek arising from the User’s breach. 

4. Notwithstanding anything in these Terms and in addition to Clause 9.2, in the event of persistent or impending breach by the User of these Terms or any applicable laws, as may be reasonably determined by Sleek in its sole and absolute discretion, Sleek shall be entitled to pursue such legal and administrative recourse as may be necessary, including assuming control of the User’s account or initiating filings with the relevant authority on the User’s behalf, in order to discharge its duties under applicable laws and / or to mitigate the effects of such breach or default. 

5. The foregoing Clause 9.4 shall be in addition to and shall not adversely affect any other rights or remedies available to Sleek under applicable laws. 

10. Business-to-Business Transactions

1. Sleek primarily provides services to businesses. By entering into this Agreement, the User confirms that they are purchasing the services in a business capacity and not as a consumer. As such, consumer protection laws, including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, do not apply to this Agreement.

2. Limited Consumer Rights.  If a User is an individual purchasing services wholly or mainly outside your trade, business, craft, or profession, the User may be considered a consumer under UK law. In such cases, the User may have the right to cancel this Agreement within 14 calendar days from the day after the contract for services is concluded or from the date the User receives a product from Sleek. If the User cancels within this period they will receive a full refund, less any costs incurred for services already performed that the User continues to benefit from.

3. Exceptions to the Right to Cancel.  The User’s right to cancel does not apply to:

1. Services that have already commenced with approval from the User before the end of the 14-day cancellation period. This means Sleek can only cancel an order before submitting an application to register a limited company with Companies House. Once submitted, Sleek cannot withdraw the application. If the User no longer requires the registered company, the User must follow the company dissolution process.

2. Products that are personalised, made to order, or supplied according to User specifications.

4. Refund Eligibility and Time Limits.  No refunds or exchanges will be granted if requested more than 28 days from the original order date.

5. Full Refund: If no processing has been carried out on a User’s order and it has not been submitted to Companies House within 28 days, a full refund will be issued.

6. Partial Refund: If processing has begun but the application has not been submitted to Companies House, the User may cancel within 14 days of ordering. In this case, a refund will be granted, minus a £15 or 5% (whichever is higher) administrative fee.

7. No Refund for Submitted Applications: If a User’s company incorporation application has been submitted to Companies House, no refund will be issued for the package price. However, any additional services (“Extras”) may qualify for a refund at Sleek’s discretion if a written cancellation request is received within 14 days of ordering.

8. No refunds will be issued beyond 14 or 28 days, as applicable.

11. Termination

1. Either Party may terminate any Services by giving at least thirty (30) days’ written notice to the other Party.  

2. Notwithstanding the foregoing, either Party may terminate the Services by providing fifteen (15) days written notice to the other Party that the other Party is in material breach of these Terms or any applicable terms of service or any applicable laws which is incapable of remedy. 

3. Sleek may also with immediate effect terminate any of the Services upon written notice to the User for any reason whatsoever, provided that the User shall be given a pro-rata refund of the Fees in respect of the unexpired period to which the annual services fees relate.    

4. In respect of Clause 11.3 above, in the case of any unpaid statutory filing fees, Sleek shall also refund the same to the User. For the avoidance of doubt, in the event of any statutory filing fees paid out by Sleek over the course of providing the Services to the User then none of the Fees (including such statutory filing fees) shall be refundable under any circumstances.  

5. If the User terminates any Services, Sleek shall be entitled to determine User access to the Platform. The User will be able to access and export the records pertaining to User company for a period of thirty (30) days from the date of termination (the “Post-Termination Period”). 

Following the expiry of the Post-Termination Period, the User acknowledges that User company information may be deleted or overwritten from the Platform subject to the Sleek Privacy Policy and retention requirements under the applicable data protection laws. 

12. Variation of these Terms 

1. Amendments by Sleek.  Sleek may amend these Terms from time to time. Minor or administrative updates that do not materially affect User rights or obligations may be made without prior notice.  

2. If Sleek makes material changes to these Terms that may negatively impact User rights or obligations, Sleek will use reasonable endeavours to provide the User with at least 30 days’ notice before the changes take effect. If the User continues to use the Services after this period, the User will be deemed to have accepted the revised Terms.  

13. Waiver and Severability 

1. A Party’s failure to enforce a provision in these Terms is not a waiver of that Party’s right to do so later, unless such Party waives such right to enforce the said provision in writing.

2. If a provision in these Terms is found to be unenforceable the remaining provisions of these Terms will remain in full effect and an enforceable term will be substituted, reflecting the initial intent. 

14. Third-party Rights

Only the User and Sleek shall have the right to enforce these Terms. No third party shall be entitled to enforce any provision of these Terms under the Contracts (Rights of Third Parties) Act 1999 or otherwise.  Nothing in this clause affects any rights or remedies available to a third party that exist independently of the Act.

15. Governing Law
    
    These Terms shall be governed by, and construed in accordance with, the laws of England and Wales. 

16. Dispute Resolution   

1. In the event of any dispute arising out of or in connection with these Terms, including any question regarding its formation, existence, validity, or termination (Dispute), either Party may give written notice to the other Party to submit the Dispute to mediation under the Centre for Effective Dispute Resolution (CEDR) or another mutually agreed UK-based mediation provider.  

2. The notice referred to in Clause 16.1 shall be valid for fourteen (14) Business Days. If the Parties agree to mediation, they shall have 30 days from the date of submission of the Dispute to CEDR (or the agreed mediation provider) to resolve it in accordance with the CEDR Model Mediation Procedure (or the relevant provider’s rules in force at that time). Unless otherwise agreed, the mediator(s) shall be appointed by CEDR, the mediation shall take place in England, and the proceedings shall be conducted in English. Any settlement agreement reached shall be binding.  

3. If the Parties do not agree to mediation, or if the Dispute remains unresolved following the mediation period set out in Clause 16.2, the Dispute shall be referred to and finally settled by the exclusive jurisdiction of the courts of England and Wales.